SMTP reference

Microsoft 5.7.606: access denied, banned sending IP

Microsoft / Outlookreputation_blockaction: pause

Microsoft 5.7.606 means your sending IP is on Outlook's block list. It is a reputation block, not a content or authentication problem, and it will not clear on its own. You need to request delisting through Microsoft and fix whatever caused the listing.

Microsoft is the slowest of the major providers to forgive and the least communicative about why. Assume recovery is measured in weeks, and that consistent low-complaint sending is the only lever that actually moves it.

What it looks like in the log

550 5.7.606 Access denied, banned sending IP [x.x.x.x]
550 5.7.606 Access denied, banned sending IP [x.x.x.x]; To request removal from this list please visit https://sender.office.com/ and follow the directions.

Why it happens

What to do

Related

S3140 · 4.7.500 · 5.7.1

Classifying this automatically

This response maps to reputation_block with a recommended action of pause in smtpsift, an open-source classifier for SMTP rejections and deferrals.